AAY Plan Managed
NDIS Plan Management
Who Is AAY Plan Managed
We work along with you or your guardian to get the most out of your funding.
When you want to choose us as your plan manager, this is the process we follow:
- Contact us to let us know that you want us to manage your plan.
- After signing the service agreement, we spend some time with you. We talk about your plan and the budget surrounding it, this can sometimes take up to 1 hour.
- After the meeting we will then begin to manage your Service Bookings. We will also set you up on caresquare.au. With your own login, you can use CareSquare to see what is happening with your funding, as it is happening.
- We will then send you a welcome pack. It will give you instructions on what you need to send to your provider or individuals that you use. It will tell them what must be on their invoice and where to send it.
- Once we receive their invoice, you or your guardian will have the ability to either pay the provider or individual straight away or approve each invoice as they come in.
- Invoices are paid within 24 to 48 hours once approved and submitted to the NDIS.
- You will receive monthly statements on the 1st of each month, directly to your nominated email address.
NDIS Plan Management FAQ
1. Participants
2. Providers
3. Providing Feedback
Our Communication
During our initial meeting, we will ask you the ways that you would like us to contact you. We will contact NDIS Participants when there are changes to their Plan and help them to budget accordingly. This can be either by:
You will be assigned a dedicated staff member to manage your NDIS Plan.
What Makes AAY Plan Managed a Great Provider?
Contact us on (02) 9121 5001 or contact us here.
Contact Us to Manage Your NDIS Plan
When contacting us, it would be helpful if you have a copy of your NDIS Plan with you (or the ability to locate it easily).
You can also start the process by phoning us on (02) 9121 5001. We are happy to answer any questions before you make any decisions.
If it is your preference, there is no need to see us in person. Everything can be performed via phone or using video conferencing.
To start the process now, please either:
- Use our online referral form here, and we’ll contact you via your preferred means or;
- Phone (02) 9121 5001
- Arrange a meeting by clicking on the link: AAYPM Bookings
9am-5pm Monday-Friday
“Disability is not a lack of ability; it is a different ability.”
– Robert M. Hensel