NDIS Plan Management

AAY Plan Managed

Enquire (02) 9121 5001

Who Is AAY Plan Managed

AAY Plan Managed we work with you as the participants or your plan nominee to optimise your funding, Some of the tasks we perform on behalf of our clients are:

  • At AAY Plan Managed Pty Ltd, after signing the service agreement we spend some time with you around the budget for the plan, this can take up to 1 hour (if required). 
  • After the meeting we then will be Managing Service Bookings and set up Plan Ability for you to access live what is happening with your funding. 
  • AAY Plan Managed will send you a welcome pack and you will be able to send a letter to either your provider or individual that you use, this will give instructions for the individual or provider what must be on the invoice and where to send the invoices.  
  • Once AAY Plan Managed received the invoice, you as the Participant or Plan Nominee will have the change to either pay the provider or individual straight away or approve each invoice as they come in. 
  • Invoices are paid within 24 to 48 hours once approved and submitted to the NDIS. 
  • You received monthly statements on the 1st of each month directly to your nominee email address.

NDIS Plan Management FAQ

1. Participants

Anyone who is on NDIS can Access Plan Management, at your planning meeting you can tell NDIS/LAC staff that you would like the plan to be plan managed, the NDIS will include funding in your plan to pay for your plan manager. This is separate from your other services and supports in your budget called Improve Choice and Control.

You can request a light touch review by contacting NDIS on 1800 800 110 to request for plan management to be put in your current plan.

Put simply, this relates to helping participants receive value for money when spending NDIS funding.

There are price guidelines from the NDIS which govern all NDIS providers’ pricing for their services. Meaning, there is a maximum rate each provider is allowed to charge. Additionally, it is possible to spend the funding on independent support workers.

As part of our NDIS Plan Management, it is our responsibility to assist our clients choose providers that are economically viable for them. We may consider services from private companies with an ABN and relevant insurance instead of registered NDIS providers.

This allows the NDIS participant the maximum choice for Self or Plan Managed scenarios.

Self Managed participants are required to perform the paperwork and keep a copy of their paperwork at all times. Self Managed participants can be audited. Self Managed is suitable for those who want to manage their plan independently.

The core advantage of Plan Management is for us to manage the administrative duties of managing the NDIS Plan, paying providers, and storing accurate information which is helpful for auditing purposes.

Plan Management is designed to simplify the process of managing a plan.

There are no differences in funding between Self Managed and Plan Managed NDIS plans.

Yes.

Those currently self-managing can contact NDIS for a light touch review and add ‘Plan Management’. Our NDIS Plan Management services do not use lock-in contracts.

If you are an NDIS participant and would like AAY Plan Managed to manage your NDIS Plan, please start the process by filling out our referral form.

The process can take as little as 2-3 hours.

If you wish to change Plan Managers, you will need to contact you current Plan Manager that you wish to cease services with them.

Move information will come in regard to changing providers on PACE.

2. Providers

You can send all invoices for payment to invoices@aayplanmanaged.com.au.

The NDIS Pricing Arrangements and Price Limits is the document that explains our pricing rules and the way that price controls for supports and services work in the NDIS. The NDIS Support Catalogue lists the specific supports, sometimes called ‘support items’ that have a maximum price. You can download the latest NDIS Pricing Arrangements and Price Limits and Support Catalogue from the Pricing page.

https://bit.ly/NDISPricingArrangementsandPriceLimits2023-24

https://www.ndis.gov.au/providers/pricing-arrangements

3. Others

Our Communication

During our initial meeting, we will ask the ways in which you would like to be contacted. We will contact NDIS participants when there are changes to their Plan and help them budget appropriately. This can be either through:

  • Phone calls
  • Email
  • SMS
  • Teem meetings online via booking using the link: AAYPM Bookings

You will be assigned a dedicated staff member to manage your NDIS Plan.

What Makes AAY Plan Managed a Great Provider?

  • We keep participants updated 24/7 through our API program.
  • We offer a high level of communication.
  • We encourage choice and control over plan funding.
  • We are highly empathetic people that love the opportunity to represent the NDIS sector

Contact us on (02) 9121 5001 or contact us here.

Contact Us to Manage Your NDIS Plan

NDIS participants are welcome to visit the AAYS office at 2 Ada Ave Brookvale NSW 2100 to meet us in person. You can self-refer.

It would be helpful if you have a copy of your NDIS Plan at hand.

You can also start the process by phoning us on (02) 9121 5001. We are happy to answer any questions before you make any decisions.

There is no requirement to visit our office, everything can be performed via phone or using video-conferencing if that is what you would prefer.

To start the process now, please either:

  1. Use our online referral form here, and we’ll contact you back via your preferred means or;
  2. Phone (02) 9121 5001
  3. Arrange a meeting by clicking on the link: AAYPM Bookings

 9am-5pm Monday-Friday

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